Undergraduate Certificate in Outbound Call Sales Techniques

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The Undergraduate Certificate in Outbound Call Sales Techniques is a compact, career-oriented course designed to equip learners with essential selling skills for success in the dynamic world of outbound call sales. In this age of heightened customer expectations and digital transformation, the demand for skilled sales professionals has never been greater.

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This course focuses on honing the practical skills necessary to excel in outbound call sales, including lead generation, prospecting, need analysis, objection handling, and closing techniques. By enrolling in this course, learners will gain a solid understanding of the sales process, enhance their communication and interpersonal skills, and develop the ability to build long-lasting relationships with clients. This certificate course not only serves as a valuable standalone qualification but also acts as a stepping stone for further education and career advancement in sales and marketing fields.

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โ€ข Introduction to Outbound Call Sales Techniques
โ€ข Understanding the Sales Process in Outbound Calls
โ€ข Prospecting and Lead Generation Strategies
โ€ข Effective Communication Skills for Outbound Call Sales
โ€ข Overcoming Objections and Closing Techniques
โ€ข Utilizing Customer Relationship Management (CRM) Software
โ€ข Legal and Ethical Considerations in Outbound Call Sales
โ€ข Measuring Success with Key Performance Indicators (KPIs)
โ€ข Role-playing and Practical Exercises in Outbound Call Sales

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
UNDERGRADUATE CERTIFICATE IN OUTBOUND CALL SALES TECHNIQUES
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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