Undergraduate Certificate in CRM in Fashion Retail

Name: Undergraduate Certificate in CRM in Fashion Retail
Availability: InStock

-- viewing now

The Undergraduate Certificate in CRM in Fashion Retail is a comprehensive course that provides learners with essential skills for career advancement in the fashion retail industry. This certificate program focuses on Customer Relationship Management (CRM), a critical aspect of modern retail businesses.

5.0

Based on 2,093 reviews

6,274+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

It emphasizes the importance of data-driven decision-making, customer segmentation, and personalized marketing strategies in today's competitive retail landscape. With the increasing demand for CRM professionals in the fashion retail industry, this course offers a timely and relevant curriculum. Learners will gain hands-on experience with CRM software, data analysis tools, and digital marketing strategies. They will also develop critical thinking and problem-solving skills, which are highly valued by employers. Upon completion of this certificate program, learners will be equipped with the necessary skills to advance their careers in fashion retail. They will be able to demonstrate their expertise in CRM, data analysis, and digital marketing, making them highly attractive candidates for potential employers.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Introduction to CRM in Fashion Retail: Understanding the concept, benefits, and best practices of Customer Relationship Management (CRM) specifically in the fashion retail industry.
• Customer Segmentation and Profiling: Techniques for segmenting customers based on demographics, purchase history, and behavior, and creating detailed customer profiles for personalized marketing.
• Data Analytics for CRM: Utilizing data analysis tools and techniques to extract insights from customer data, identify trends, and make data-driven decisions in CRM strategies.
• Customer Lifecycle Management: Managing the customer journey from acquisition to retention, including strategies for customer engagement, loyalty, and win-back.
• CRM Technology and Software: Overview of CRM software and tools, including their features, benefits, and integration with other systems in fashion retail.
• Multi-Channel CRM in Fashion Retail: Implementing CRM strategies across various channels, such as email, social media, mobile, and in-store, to provide a seamless customer experience.
• Personalization and Recommendation Engines: Leveraging AI and machine learning algorithms to provide personalized product recommendations, offers, and content to customers.
• CRM Ethics and Compliance: Understanding the legal and ethical considerations in CRM, including data privacy, security, and consent, and ensuring compliance with relevant regulations.
• CRM Metrics and Evaluation: Measuring the effectiveness of CRM strategies using key performance indicators (KPIs), such as customer lifetime value (CLV), customer acquisition cost (CAC), and customer retention rate (CRR).

Career Path

Entry Requirements

Basic understanding of the subject matter
Proficiency in English language
Computer and internet access
Basic computer skills
Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

Not accredited by a recognized body
Not regulated by an authorized institution
Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

▼

How long does it take to complete the course?

▼

What support will I receive during the course?

▼

Is the certificate recognized internationally?

▼

What career opportunities will this course open up?

▼

When can I start the course?

▼

What is the course format and learning approach?

▼

Course fee

Get course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

UNDERGRADUATE CERTIFICATE IN CRM IN FASHION RETAIL

is awarded to

Learner Name

who has completed a programme at

London School of International Business (LSIB)

Awarded on

05 May 2025

Blockchain Id: s-1-a-2-m-3-p-4-l-5-e

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.