Postgraduate Certificate in Digital Communication for Customer Service
-- ViewingNowThe Postgraduate Certificate in Digital Communication for Customer Service is a vital course designed to meet the growing industry demand for professionals with digital communication skills. This certificate course emphasizes the importance of effective digital communication in today's customer service landscape, where digital channels have become increasingly important.
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โข Digital Communication Channels &strategies
โข Social Media Customer Service
โข Email & Chatbot Automation
โข Data Analytics for Customer Service
โข Digital Customer Experience Design
โข Mobile Customer Service Technologies
โข Digital Communication Compliance & Security
โข AI & Machine Learning in Customer Service
โข Voice of the Customer (VoC) Programs
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