Postgraduate Certificate in Digital Communication for Customer Service

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The Postgraduate Certificate in Digital Communication for Customer Service is a vital course designed to meet the growing industry demand for professionals with digital communication skills. This certificate course emphasizes the importance of effective digital communication in today's customer service landscape, where digital channels have become increasingly important.

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Learners will acquire essential skills in digital communication strategies, social media management, and customer service analytics. These skills are crucial for career advancement in various industries, including marketing, customer service, and e-commerce. The course is designed to equip learners with the knowledge and tools to deliver exceptional customer service through digital channels, fostering customer engagement, loyalty, and satisfaction. By completing this course, learners will demonstrate their commitment to continuous learning and staying up-to-date with the latest trends and best practices in digital communication for customer service.

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่ฏพ็จ‹่ฏฆๆƒ…

โ€ข Digital Communication Channels &strategies
โ€ข Social Media Customer Service
โ€ข Email & Chatbot Automation
โ€ข Data Analytics for Customer Service
โ€ข Digital Customer Experience Design
โ€ข Mobile Customer Service Technologies
โ€ข Digital Communication Compliance & Security
โ€ข AI & Machine Learning in Customer Service
โ€ข Voice of the Customer (VoC) Programs

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
POSTGRADUATE CERTIFICATE IN DIGITAL COMMUNICATION FOR CUSTOMER SERVICE
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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