Graduate Certificate in Customer Service Business Communication
-- ViewingNowThe Graduate Certificate in Customer Service Business Communication is a vital course designed to enhance communication skills in the business environment. This program addresses the increasing industry demand for professionals with exceptional customer service and communication abilities.
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GBP £ 140
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โข Business Communication Fundamentals
โข Professional Email Writing for Customer Service
โข Customer Service Strategies and Communication Techniques
โข Effective Listening and Questioning Skills in Customer Service
โข Cross-cultural Communication in Customer Service
โข Managing Customer Conflict and Difficult Situations
โข Written Communication for Customer Service Reports and Proposals
โข Presentation Skills for Customer Service Managers
โข Social Media and Digital Communication for Customer Service
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