Undergraduate Certificate in BPO Governance
-- ViewingNowThe Undergraduate Certificate in BPO Governance is a comprehensive course designed to meet the industry demand for professionals with expertise in Business Process Outsourcing (BPO) governance. This certificate program emphasizes the importance of effective governance in BPO, which involves managing and optimizing business processes, technology, and relationships with external service providers.
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ใณใผใน่ฉณ็ดฐ
โข Understanding BPO
โข BPO Industry Overview
โข BPO Governance Framework
โข Key Performance Indicators in BPO
โข BPO Contract Management
โข BPO Risk Management
โข BPO Vendor Management
โข BPO Compliance and Ethics
โข BPO Service Level Agreements
โข BPO Quality Assurance
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