Undergraduate Certificate in BPO Governance

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The Undergraduate Certificate in BPO Governance is a comprehensive course designed to meet the industry demand for professionals with expertise in Business Process Outsourcing (BPO) governance. This certificate program emphasizes the importance of effective governance in BPO, which involves managing and optimizing business processes, technology, and relationships with external service providers.

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This course equips learners with essential skills for career advancement in the BPO industry, including project management, vendor management, risk management, and compliance. Learners will gain a deep understanding of BPO governance frameworks, best practices, and strategies for successful BPO engagement and delivery. With the increasing trend towards outsourcing and offshoring, there is a growing need for professionals with expertise in BPO governance. This certificate course provides learners with a competitive edge in the job market and prepares them for rewarding careers in the BPO industry.

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โ€ข Understanding BPO
โ€ข BPO Industry Overview
โ€ข BPO Governance Framework
โ€ข Key Performance Indicators in BPO
โ€ข BPO Contract Management
โ€ข BPO Risk Management
โ€ข BPO Vendor Management
โ€ข BPO Compliance and Ethics
โ€ข BPO Service Level Agreements
โ€ข BPO Quality Assurance

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
UNDERGRADUATE CERTIFICATE IN BPO GOVERNANCE
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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