Postgraduate Certificate in Soft Services in Hospitality Facilities

-- viewing now

The Postgraduate Certificate in Soft Services for Hospitality Facilities is a comprehensive course that focuses on the essential skills required to manage and deliver exceptional soft services in the hospitality industry. This certificate program highlights the importance of maintaining high-quality facilities management, guest services, and housekeeping operations to ensure guest satisfaction and loyalty.

4.5
Based on 6,635 reviews

2,234+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In today's competitive hospitality market, there is a growing demand for professionals who possess the skills and knowledge to provide world-class soft services. This course equips learners with the necessary tools to excel in their careers, providing them with a deep understanding of the latest trends, best practices, and technologies used in the industry. By completing this program, learners will gain a competitive edge in the job market and be well-positioned to advance their careers in hospitality facilities management. They will develop a strong foundation in soft services management, including leadership, communication, problem-solving, and strategic planning skills. This program is an excellent opportunity for those looking to take their hospitality careers to the next level.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Soft Services Management: An overview of soft services in hospitality facilities, including cleaning, security, and maintenance. This unit will cover the management of these services, including contract management, performance measurement, and staff management.

• Cleaning and Hygiene: This unit will cover the best practices for cleaning and maintaining hygiene in hospitality facilities. It will cover topics such as color-coding, deep cleaning, and infection control.

• Security and Risk Management: This unit will cover the security and risk management aspects of soft services in hospitality facilities. It will cover topics such as access control, emergency procedures, and crisis management.

• Maintenance and Engineering: This unit will cover the maintenance and engineering aspects of soft services in hospitality facilities. It will cover topics such as preventive maintenance, reactive maintenance, and energy management.

• Customer Service: This unit will cover the customer service aspect of soft services in hospitality facilities. It will cover topics such as guest communication, problem-solving, and handling complaints.

• Sustainability and Environmental Management: This unit will cover the sustainability and environmental management aspect of soft services in hospitality facilities. It will cover topics such as waste management, water conservation, and energy-efficient practices.

• Financial Management: This unit will cover the financial management aspect of soft services in hospitality facilities. It will cover topics such as budgeting, forecasting, and financial reporting.

• Human Resources Management: This unit will cover the human resources management aspect of soft services in hospitality facilities. It will cover topics such as recruitment, training, and performance management.

• Technology and Innovation: This unit will cover the technology and innovation aspect of soft services in hospitality facilities. It will cover topics such as automation, IoT, and smart facilities management.

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
POSTGRADUATE CERTIFICATE IN SOFT SERVICES IN HOSPITALITY FACILITIES
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment